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Owned and operated by Barbell Room, we welcome questions about our saunas, massage chairs, and red light therapy products.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Larger items like infrared saunas and massage chairs may require additional coordination for delivery scheduling.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment every step of the way through the carrier's website.
What is your return policy?
We offer 30-Day Returns on eligible items. Please review our Return Policy page for full details on conditions, timelines, and how to start a return for your sauna, massage chair, or therapy mat.
Can I exchange a product for a different model?
Yes, exchanges are available within our return window. If you want to swap your red light therapy mat for a different size or trade up to a different sauna model, contact us and we will walk you through the process.
What is the difference between an infrared sauna and a traditional sauna?
Traditional saunas heat the air around you using a stove or heater, while infrared saunas use infrared light panels to warm your body more directly at lower ambient temperatures. Many customers find infrared saunas more comfortable for longer sessions.
Do your massage chairs require professional installation?
Most of our massage chairs arrive ready to use with minimal assembly. Each product page includes specific setup details, and our team is happy to answer any questions about getting your chair in place.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), with no order minimum required.
30-Day Returns
If your sauna, massage chair, or therapy mat is not the right fit, our return policy has you covered.
